11/17/23 As you can see by my prior review, this location has declined substantially. I went there today just a little after 1:00 P.M. and found their lot empty. As I was parking I noticed a lady approaching the front door with a key. As she unlocked the door I asked her from my cars rolled down window if the place was open. She told me that it was so I Proceeded to park and headed for the door only to find it locked with no employees anyvin site behind the counter. I knocked but no one ever responded. I left to find somewhere else to eat. I will not ever return to this location again. Rick Zorn 8/14/2023 I was, once again, suffering from the "Crave" but this time everything was FUBAR. I placed my order for 20 HAMBURGERS with MUSTARD & PICKLES ONLY. They rang my order in and I paid with my card. Upon examining the receipt, I had to inquire why the total was over $23.00. I asked if the price went up because the order board said it should be LESS than $20.00 and was told that CHEESE BURGERS cost more. To which I responded, "I know that but I didn't order them, I ordered HAMBURGERS.". This started a panic nightmare for those behind the counter. After watching this, for just less than a minute, I told them I would take the Cheese Burgers that they wrongfully made and pay the difference just make sure there is Mustard & Pickles ONLY on them. And I emphasized again, absolutely NO KETCHUP. They completed my order and I took it and went home. I opened the case to enjoy my treats only to discover that the ONLY Things on the burgers was KETCHUP & Pickles. I didn't want to drive all the way back so I ate some as they were. I couldn't stand them that way and will throw the rest away. It was a complete waste of time and money. The moral of this story is to recommend to all who read it, EXAMINE your order carefully when ordering from this location. Rick Zorn 7/18/2023 I was suffering from the "Crave" so I Googled a White Castle ???? to satiate my hunger and headed to this location. It's definitely a busy spot as I noticed when I arrived. The Drive Thru lane was lined up all the way around the building ???? so I went inside to order. There were 3 others ahead of me in line but I still had my order placed in less than 5 minutes. At that point I had to wait almost 15 to get my order, which happens often at any White Castle due to the small grill sizes they have and the large volume of burgers in (almost) every order. But they were very polite and the location was clean. Soon I was back at home ???? enjoying my delicious treats. Well done. Rick Zorn
Pulled right up to the order spot took about 5 minutes for the lady to acknowledge that we were there, what are our food I ordered my food without onions we shouldn't be a big deal 10 sack of cheeseburgers pretty easy order get our food and we leave grab the first Burger out of the bag loaded with onions second Burger loaded with onions third burger loaded with onions fourth burger and so on it looks like they just scrape down yours off personally I'm allergic to onion I couldn't even take a bite of my food for fear my breathing would close up and I would end up having to go to the hospital for anaphylactic shock. So my review is horrible they wanted me to turn around and bring the food back to get fresh food we were already 8 Miles Away by that time supposedly they're creating my food of $18 order we'll see tomorrow. Second review will be coming tomorrow. Hope they get some confident people that work there that look at the screen to make your food
Food was as expected. No complaints! The wait time to get my food, that was the issue. I waited well over 30 minutes in drive through. Even though I feel like that's unacceptable, however I do understand that a lot of fast food restaurants are short staffed. So I'm pretty optimistic about it.
I ordered 1 small fry, 1 large fry, 20 chicken rings, 2 fish sandwiches and 10 sliders, not to mention we waited almost two hours for the order. The only thing we received were the 10 sliders! Never again and I’m tired of these delivery companies also and this subpar customer service. Ridiculous! Had I known my order was coming from this location I never would have placed it! I wish I could give zero stars!
Sat and waited in the drive through line for 16 mins before someone took our order. They told me they were all out of gooey butter cake on a stick and when I came back around 5 mins later in they had them ironically. Lady at speaker had a bad attitude and got mad when I asked if she could repeat my order as if it was my fault I waited in line for almost 20 mins.
